How to file a COVID-19 complaint

Report a COVID-19 Public Health Order Violation 

COVID-19 public health orders are enforceable by law.

Public Health Orders remain the authority of Alberta Health Services, and all complaints must be filed via its online reporting portal. A Public Health Inspector will review each complaint and dispatch the appropriate enforcement agency.

Examples of COVID-19 violations:

  • A person that is not following self-isolation restrictions
  • A concern about a workplace that is not following health and safety restrictions to protect its employees
  • A business of public place that is not following restrictions
  • A mass-gathering

To report a COVID-19 Public Health Order Violation, please click here.

What are you contacting us about today?

Alberta’s Chief Medical Officer of Health issued orders under the Public Health Act to legally require:

  • restrictions on gatherings and businesses
  • returning international travellers to self-isolate for 14 days
  • people exposed to COVID-19 to self-isolate for 14 days
  • people experiencing symptoms to self-isolate for a minimum 10 days or until symptoms resolve, whichever is longer. The most current information on symptoms can be found at https://www.albertahealthservices.ca/topics/Page16997.aspx#sign
  • limited access to all nursing homes, designated supportive living and long-term care facilities, seniors lodges and residential addiction treatment facilities to essential visitors

For the most current list of restrictions, please refer to https://www.alberta.ca/coronavirus-info-for-albertans.aspx

Violators may be subject to tickets of $1,000 per occurrence. Courts could administer fines of up to $100,000 for a first offence and up to $500,000 for a subsequent offence for more serious violations.

You can submit a complaint online to Alberta Health Services (AHS) public health inspectors if you are concerned that an establishment or person is not following public health orders. Public health inspectors will investigate the complaint.

Source: Alberta Health Services